Ticketing system
After signing up will be assigned a personalized account. From your account you gain access to our ticketing system to make requests for any edits you need on your site.
Unlimited Small Tasks
WpEngineers offers the utility of getting as many small tasks or edits done as you want. These tasks include any small job that can be completed within 30 minutes.
Tasks turn around time
Our official response time is within 1 to 2 business days max. We also offer the the utility of rushed jobs in our Pro Packages for our premium members.
Website Edits
Website edits consist of small tasks that don’t require custom development. A few examples of what may or may not come under the scope of such tasks would be:
What’s Included:
- Minor tasks such as changing some text of a page or logo/image which you provide.
- Add a product to your store or add a blog post to your blog with provided content.
- Install and configure plugin settings.
- Minor Ui changes to layout of the page.
- Fixing minor bugs as long as they can be completed within 30 minutes.
What’s Not Included:
- Creating a logo, writing blog post content.
- Custom development.
- Developing new plugins.
- Creating custom themes.
- A bug fix that takes more than 30 minutes to complete .